The private clinic offers various services at a fee. It also serves clients who are on various insurance schemes such as AAR, Sanlam, Liberty, ICEA Jubilee etc. The clinic offers a wide range of services including HIV care. However the clinic also serves clients who are on third line antiretroviral medication (the salvage or third line clinic) every Wednesday and clients living with HIV who have renal disease (renal clinic) every Tuesday.
These latter services are supported by the CDC-IDI HIV project. The private clinic has a dedicated private pharmacy and counselling service. Physicians, medical officers, nursing officers, a senior counsellor, pharmacist and phlebotomist staff the private clinic. The clinic operates from 8am to 5pm on a daily basis.